Please read this policy carefully and make sure you understand it. This policy describes how we treat certain information about you, your computer or mobile device (“Device”). This information may include something called personally identifiable information (“PII”). Some examples of PII are your name, address, phone number, email address and credit card information. Some of the information we use about your Device includes its identification number, IP address, location, contents, language settings and IMEI code. We may also use the Device brand, model, battery level, hardware model, operating system version, telephone number, SIM number, network provider and memory status. Finally, we may use some geographical information based on the GPS/Wi-Fi network position.
In order to activate and/or use some of our products or services, you will need to create an account (“Account”). During the process of setting up your Account, we will ask you for certain PII such as your email address. We need this information to allow you to activate, manage or use your Signo Motus products and services. We may associate your email address and other PII (such as name, telephone number and address) with your Account and access of our products or services. For further information, please see the User Experience and Statistics section below.
You can visit most areas of the Signo Motus websites, and related subdomains, without disclosing any personal information. Signo Motus only logs the domain name, IP address and browser type of our website visitors via our web server log files and analytics tools at irregular intervals. We use this information to log global access to our website.
For certain features we will ask that you provide Signo Motus certain information so that it works properly. You can decide at any time whether you would like to continue with an instruction prompting you to provide PII. In some cases, you will be unable to complete a particular step in the process if you do not want to provide the information requested. For example, we will ask for PII in the following instances:
- If you have requested a license/subscription on our website, in order to activate such license/subscription, you may have to provide PII, such as an email address.
- If you use our online technical support or ask questions about our products and services using the contact form or the contact options on our website, we will ask you to give us PII required for processing the support request. This can include your email address, name and address, as well as information about your computer hardware and software and the type of problem you have.
- If you request a service from us via our website.
- If you participate in a survey on our website.
We use our own technology (including soft authentication systems, storage and messaging engines, databases and big data repositories) to perform statistical evaluations using pseudonymized user profiles. We do this to optimize your experience with our products and provide relevant content and advertisements.
We also use the information we collect to offer you content, search results and advertisements that will be of most interest to you. We believe more relevant advertising provides a better Internet experience. As part of this process, we may collect information about how you use and interact with the advertisements that we offer.
We may also use information about how you use our products and services across various Devices. Based on this Device-specific information (for example, the hardware model, operating system, version, device, mobile network information including your phone number) and the unique application number assigned to some of our products and services, we may be able to compile a personal profile about you.
Signo Motus does not forward or sell PII to third parties (i.e. for marketing purposes) without the user’s explicit consent. If we work with advertising and publishing partners, we will only share non-PII as fully explained below. However, we may engage other companies to process data on our behalf.
With any such provider, we will only share PII if we have an appropriate data processing agreement in place. We will only transfer the minimum amount of PII we need in order for the data processing to occur. Such companies must adhere strictly to data protection legislation. They must also treat your PII confidentially and use it only for providing us the data processing services. They must not use your PII for their own business purposes.
Finally, Signo Motus may disclose your PII if we are required by law to provide it to governmental agencies, courts or other authorities.
We have put in place lawful and industry-standard safeguards to protect your PII. We do this to make sure that your PII is not lost, harmed or deleted.
Anyone at Signo Motus who has access to PII has been trained in the proper and lawful way such data should be handled.
You have the right to view, correct, block or delete PII Signo Motus stores at any time. To do so, please contact us using the contact information below.
Please ask us if you would like information about the PII we store. We will gladly provide this for you for free as quickly as possible. We can also send this information to you electronically.
È possibile contattarci al seguente indirizzo:
Data Protection Officer
Via Panoramica, 340
Phone: +39 090 355 645
Version: February 2017